1424 Holt Rd

Apex, NC 27519

(919) 468-3999

Free Diagnostics

Mon - Fri: 10:00 - 6:00

Online store always open

Recently,we had plumbing problems. Being located in Apex North Carolina means we’re at the peak of options – there are plumbers everywhere. So who do you call?

Recently, we bumped into Full Stack Plumbing in Apex NC. They’re an operation out of Pittsboro who is currently expanding into the Apex and Cary market. Super nice people.

If you want to shop around, we’lll leave some tips below on how to find someone to fix those leaking pipes, but first – it’s story time…

Plumbing and Computers – a Horror Story:

Our first location was on Woodwinds Industrial Court off Cary Parkway. The commercial space was essentially a 200sf office/retail front end with a garage in the back. Thankfully, we proactively had everything a few inches off the ground, thanks to paranoia. The preparedness paid off! One weekend, the hot water heater rusted through. Monday we arrived to about 3″ deep water throughout the entire store. Thankfully, the landlord took care of everything.

Finding a Good Plumber in Apex NC:

Whether you are getting ready for a bathroom remodeling project, installing a new water heater, or experiencing an unexpected leak, you are in need of hiring an experienced, quality plumber. But where do you start? How can you assure that you are hiring a reliable and qualified tradesperson to get the job done right?

Here are a few tips to keep in mind when hiring a plumber for a job big or small.

Check Reviews!

One of the best ways to find out if the plumber you want to hire will do a good job is to see what their previous customers had to say. Online reviews on Google, Angie’s List or HomeAdvisor can give you an idea of how well the plumber has served their customers. You can check with your local Better Business Bureau to find out if any complaints have been made against a plumbing company. Ask family, friends, or neighbors who they have used for their plumbing projects and if they were satisfied with the work that was done. If you’ve found a plumber you’d like to hire, ask them for references from previous jobs. A qualified and reliable professional will be happy to share this information.

Check Credentials.

All states require plumbers to be licensed, meaning they have completed necessary training and education in their field. Make sure to hire a licensed plumber. Holding a license also requires the plumber to have obtained all necessary insurance and bonding. Ask your plumber if they are properly insured against damages caused to your property or injury to themselves while on the job. Make sure to see proof of insurance, so you know that you are not liable for damages.

Get a Quote.

Ask your plumber for a quote in writing that list everything covered in the estimated cost and the terms of the quote. Consider getting quotes from multiple plumbers to guarantee you are getting charged fairly for your job. Make sure to ask if the plumber charges by the hour or a flat rate and the estimated time to complete the job. Take the time to discuss payment options and expectations.


Make sure to communicate with your plumber your needs and concerns. Assess if the plumber communicates clearly and professionally. An experienced professional will take the time to explain the problem and proposed solution to you, as well as go over the costs you will incur. If they are difficult to reach or unresponsive to your questions, they may not be the right person for the job.

Go Local.

Look for a local plumbing expert, who will be familiar with plumbing codes in your location. If a plumber has done quality, reliable work they will have built a reputation in your community as an experienced professional.

Whether you have a backed-up drain or need a new toilet installed, a little research can help you hire a qualified, licensed plumbing professional to get the job done right.